Inform about relocation
If you are moving, you can easily inform Vaanster about it through the website. However, we do request that you provide us with the meter readings from the date you hand over the keys to your home, even if you have a smart meter.
We understand that it's a busy time, so you can also do this a few days later. There is no notice period, so you can provide a date in the past. After informing us of your move, you will receive the final bill within six weeks. If you are unable to provide a meter reading, please note that it may take a little longer.
When informing us of the relocation, we ask you to provide the following information:
- Date of key handover
- Final meter readings
- Customer numberConnection address
- Correspondence address