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Hilversum, Anna's hoeve

  • Status Delivered
  • System typeEQw
  • Number of residences65
  • Highly sustainable EQw system
  • Small TE booster in house for hot tap water
  • Vaanster operates the installation for 30 years

Congratulations on your new home. 
Here you will find specific information on Anna’s Hoeve in Hilversum.

Vaanster wishes you lots of living pleasure!

EQw installation provides heat, cold and domestic hot water heating.

Upon completion, you will find the following components in your home:
• Type of energy meter - Kamstrup Multical 403 
• Thermostat type – WTH D9386 BUS

 

EQw Sustainable Energy System

In 2021, construction started on the 'newest residential area in the media city', or Anna's Hoeve in the municipality of Hilversum. A diverse and sustainable neighbourhood where houses with ground-level access alternate with apartment buildings. Commissioned by Dudok Wonen, BAM Wonen is building an apartment building here with 65 social rental flats. The sustainable EQw installation that Vaanster will realise will supply heat, cold and tap water heating to all 65 flats.  

Construction started in June 2021. The first flats are expected to be delivered at the end of Q1 2022. All flats will (of course) be delivered gas-free. For a period of 30 years, Vaanster will operate the EQw installation. 
 
In cooperation with:  

Client: Dudok Wonen - offers opportunities   

Contractor: BAM Wonen 

Architect: TVA architects

Would you like to know more about one of the sustainable energy systems for your project? We would be happy to get in touch with you to discuss it together.

Property boundary

The ownership boundary indicates which parts Vaanster operates, maintains and, if necessary, replaces. The other components are owned by the homeowner, who is therefore also responsible for maintenance and possible replacement. For owner-occupied houses, you are the owner of the house yourself. For rented houses, the landlord is the owner of the house.

The image is a schematic representation of the installation in your home. The components in your home may be positioned differently.

Do you have any questions? Check the 'Frequently asked questions' on this website.

Frequently Asked Questions

Malfunction in heat supply

There is a malfunction in the heat supply. This is inconvenient, and you naturally want it resolved as soon as possible.

Who is responsible for the system in my home?

The answer to this question varies depending on the project and is indicated by means of a property boundary. You can look this up by entering the postcode on the homepage. Go to www.vaanster.nl and enter the postcode and house number at the top. You will then be redirected to the webpage corresponding to the entered postcode. There, you will find an image depicting the property boundary of all equipment in the home.

Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Can I adjust my advance payment amount myself?

Yes, you can. In your personal account, you can adjust your advance payment amount under the section "my invoices." However, this adjustment is within a certain range because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to update the details. Click on "create account" if you are visiting the page for the first time.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.