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Leiderdorp, Ommedijk

  • Status Delivered
  • System typeWKO
  • Number of residences127
  • In management for Rijnhart Wonen
  • Including small and large business connections
  • Heating, cooling and domestic hot water

Welcome to this residents' page, here you will find specific information about De Ommedijk in Leiderdorp.

•  WKO installation provides heat, cooling and tap water heating
•  The installation of De Ommedijk is managed by Vaanster on behalf of Rijnhart Wonen.
•  Type energy meter - heat: Ista Flows 1,5 Sens II T1Hyb R3 MID
•  Type energy meter - heating tap water: Ista domaqua M Warm Qn 1,5 R3

WKO Sustainable Energy System

The Ommedijk is a residential and care complex completed in 2011. The 124 homes are provided with heat, cold and tap water heating by the WKO installation that Vaanster manages for Rijnhart Wonen. 

Taking over the management of a WKO installation is customised work in which Vaanster wants to minimise the organisation's burden and provide maximum information. 
"We manage each installation as if it were our own." No distinction is made in our services between our own installations and those owned by our clients. All models, current and future innovations and years of experience with WKO installations are deployed by Vaanster for both operation and management projects. 

Developer: Rijnhart Wonen

Would you like to know more about one of the sustainable energy systems for your project? We would like to get in touch with you to discuss it together.

Contact
Ommedijk

Ownership boundary

The ownership boundary indicates which components Vaanster operates, maintains and, if necessary, replaces. The other components are owned by the home owner, who is therefore also responsible for maintenance and possible replacement. For owner-occupied houses, you are the owner of the house yourself. For rented houses, the landlord is the owner of the house.

The image is a schematic representation of the installation in your home. The components in your home may be positioned differently.

Do you have any questions? Check the 'Frequently asked questions' on this website.

Frequently Asked Questions

Malfunction in heat supply

There is a malfunction in the heat supply. This is inconvenient, and you naturally want it resolved as soon as possible.

Read more
Who is responsible for the system in my home?

The answer to this question varies depending on the project and is indicated by means of a property boundary. You can look this up by entering the postcode on the homepage. Go to www.vaanster.nl and enter the postcode and house number at the top. You will then be redirected to the webpage corresponding to the entered postcode. There, you will find an image depicting the property boundary of all equipment in the home.

Read more
Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Read more
Can I adjust my advance payment amount myself?

Yes, you can. In your personal account, you can adjust your advance payment amount under the section "my invoices." However, this adjustment is within a certain range because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to update the details. Click on "create account" if you are visiting the page for the first time.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.
Read more
Go to frequently asked questions