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Nieuwegein, Stadshart Cityplaza

  • Status Delivered
  • System typeWKO
  • Number of residences200
  • One of the largest WKO installations in the Netherlands
  • Power station consists of 3 doublets and 3 heat pumps
  • Growing number of connections to the WKO system

Welcome to this residents' page, where you will find specific information about Stadshart Cityplaza in Nieuwegein.

•  WKO system supplies heat, cold and tap water heating
•  Type of energy meter: Ista Sensonic II Qp 1,5 GJ R3

WKO Sustainable Energy System

Phased connection

Stadshart Nieuwegein has one of the largest WKO installations in the Netherlands. In recent years, the number of connections to the network has grown considerably. Not only homes, but also shops, restaurants, the theatre complex and the city hall are connected to the sustainable energy supply. Stadshart Nieuwegein, also known as Cityplaza, was developed by Multi Vastgoed. Klépierre, Mitros and CBRE invested in the project, which covers a total of 76,000 m2. The first phase was realised in 2011; in the years that followed, various subprojects were completed and connected to the existing WKO system. Tenants of this centre include private individuals as well as shops, restaurants and the theatre. Nieuwegein's old city centre dated back to the 1970s and had a business-like appearance. Partly with a view to the municipality's growth, a new plan was drawn up for the city centre, which literally had to become the 'heart' of the city. The new Stadshart is inviting: lots of greenery, terraces and shops with richly decorated shop fronts create a pleasant atmosphere. Catering establishments and flats above the shops ensure that the square remains lively even after closing time. 

One of the most important tasks for the architects was the change from cold to warm. The chilly, businesslike market square had to be transformed into a warm, lively heart of the city. A major and one-off exercise. At Vaanster, we also know all about switching between cold and heat. Fortunately, our systems are not set up for a one-off switch, but to continuously create a comfortable temperature.

Stadshart's WKO installation consists of 3 doublets and 3 heat pumps, making it one of the largest installations in the Netherlands. Vaanster bought the installation turn-key, but did advise in the preliminary process. We have been entrusted with operating the system for 30 years.  

A project like Stadshart Nieuwegein is phased over a number of years. During those years, connections were continually added to the WKO system. The possibility of more connections is being investigated so that the installation and sources are used optimally.

The City Hall is also connected to the installation

Nowadays, it does not surprise us, but in 2011 it was unusual for a municipality to choose an WKO installation that it did not own. Nieuwegein municipality was a pioneer in this respect. Nowadays, this happens more often. And rightly so, because multiple connections to one system ensures better utilisation of the resources.

Renovation and new construction

Besides a thorough renovation of the shopping centre, 200 new flats were built. Part of these are owned by housing corporation Mitros, the other part consists of owner-occupied flats. Both rental and owner-occupied flats are supplied with sustainable energy by our WKO installation.

  • Developer: Multi Development
  • Investor: Wereldhave, Gemeente Nieuwegein

Would you like to know more about one of the sustainable energy systems for your project? We would be happy to get in touch with you to discuss it together.

Contact
Stadshart Cityplaza

Ownership boundary

The ownership boundary indicates which components Vaanster operates, maintains and, if necessary, replaces. The other components are owned by the home owner, who is therefore also responsible for maintenance and possible replacement. For owner-occupied houses, you are the owner of the house yourself. For rented houses, the landlord is the owner of the house.

The image is a schematic representation of the installation in your home. The components in your home may be positioned differently.

Do you have any questions? Check the 'Frequently asked questions' on this website.

Frequently Asked Questions

Malfunction in heat supply

There is a malfunction in the heat supply. This is inconvenient, and you naturally want it resolved as soon as possible.

Read more
Who is responsible for the system in my home?

The answer to this question varies depending on the project and is indicated by means of a property boundary. You can look this up by entering the postcode on the homepage. Go to www.vaanster.nl and enter the postcode and house number at the top. You will then be redirected to the webpage corresponding to the entered postcode. There, you will find an image depicting the property boundary of all equipment in the home.

Read more
Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Read more
Can I adjust my advance payment amount myself?

Yes, you can. In your personal account, you can adjust your advance payment amount under the section "my invoices." However, this adjustment is within a certain range because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to update the details. Click on "create account" if you are visiting the page for the first time.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.
Read more
Go to frequently asked questions