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Den Haag, Het Poortgebouw/ Bronovo

  • Status Under development
  • System typeLWP
  • Number of residences49
  • Air-water heat pump in each residence
  • 4 pv panels per residence
  • Service and maintenance by Vaanster for 25 years

Congratulations on your new home. 
Here you will find specific information about Bronovo in De Haag. 

Vaanster wishes you lots of living pleasure!

LWP Sustainable Energy System

The outdated gatehouse on Bronovolaan is making way for comfortable new buildings. The Hague School (art) style can be recognised in the design for the new Gatehouse with, among other things, clear horizontal lines and brick balconies forming part of the architecture. 

Each home has its own energy-efficient heat pump that provides the home with heat for heating, showering and cold for cooling. The system is connected to underfloor heating. The house is pleasantly warm in winter and cool and comfortable in summer. Each heat pump is fitted with a 200-litre boiler. A heat pump extracts heat from the outside air using an outdoor unit. This means that with a heat pump, you can provide your home with heating, domestic hot water and - on hot summer days - (comfort) cooling all year round. Part of the electricity needed for heating, cooling, ventilation and domestic consumption is generated via PV panels. These are located on the roof and about four panels are connected to your own meter box. 

Vaanster owns the installation for 25 years and is responsible for the "all-in" maintenance of the heat pump and PV panels.

Would you like to know more about one of the renewable energy systems for your project? We would be happy to get in touch with you to discuss it together.

Property boundary

The ownership boundary indicates which parts Vaanster operates, maintains and, if necessary, replaces. The other components are owned by the homeowner, who is therefore also responsible for maintenance and possible replacement. For owner-occupied houses, you are the owner of the house yourself. For rented houses, the landlord is the owner of the house.

The image is a schematic representation of the installation in your home. The components in your home may be positioned differently.

Do you have any questions? Check the 'Frequently asked questions' on this website.

Frequently Asked Questions

Malfunction in heat supply

There is a malfunction in the heat supply. This is inconvenient, and you naturally want it resolved as soon as possible.

Who is responsible for the system in my home?

The answer to this question varies depending on the project and is indicated by means of a property boundary. You can look this up by entering the postcode on the homepage. Go to www.vaanster.nl and enter the postcode and house number at the top. You will then be redirected to the webpage corresponding to the entered postcode. There, you will find an image depicting the property boundary of all equipment in the home.

Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Can I adjust my advance payment amount myself?

Yes, you can. In your personal account, you can adjust your advance payment amount under the section "my invoices." However, this adjustment is within a certain range because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to update the details. Click on "create account" if you are visiting the page for the first time.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.