1. back

Rotterdam, The View

  • Status Under development
  • System typeWKO
  • Number of residences342

Van harte gefeliciteerd met jouw nieuwe woning. 
Hier vindt je specifieke informatie over The View. 

Vaanster wenst u veel woonplezier in The View in Rotterdam!

WKO Duurzaam Energiesysteem

De eigendomsgrens geeft aan welke onderdelen Vaanster exploiteert, onderhoudt en eventueel vervangt. De overige onderdelen zijn in eigendom van de woningeigenaar die daarmee ook verantwoordelijk is voor onderhoud en eventueel vervanging. Voor koopwoningen geldt dat u als bewoner zelf de eigenaar van de woning bent. Voor huurwoningen geldt dat de verhuurder de eigenaar van de woning is.

De afbeelding is een schematische weergave van de installatie in uw woning. Het kan voorkomen dat de onderdelen in uw woning op een andere manier gepositioneerd zijn.

Heeft u vragen? Bekijk de 'Veelgestelde vragen' op deze website. 

Frequently Asked Questions

Malfunction in heat supply

There is a malfunction in the heat supply. This is inconvenient, and you naturally want it resolved as soon as possible.

Who is responsible for the system in my home?

The answer to this question varies depending on the project and is indicated by means of a property boundary. You can look this up by entering the postcode on the homepage. Go to www.vaanster.nl and enter the postcode and house number at the top. You will then be redirected to the webpage corresponding to the entered postcode. There, you will find an image depicting the property boundary of all equipment in the home.

Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Can I adjust my advance payment amount myself?

Yes, you can. In your personal account, you can adjust your advance payment amount under the section "my invoices." However, this adjustment is within a certain range because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to update the details. Click on "create account" if you are visiting the page for the first time.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.