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Already more than 170 projects in operation and management

Customer service

Customer service

Do you have a question about our services? Do you have a malfunction in the supply of heat or cold? Or can you not find an answer to your question in our frequently asked questions? Then contact our customer service at 0900-VAANSTER (0900-82267837 / local rate). You can also send an email to customer service@vaanster.nl.

If you want to become a customer, report a move, report your meter readings or adjust your advance amount, use one of the buttons above.

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Difference Collective and Individual?

Do you live in a home that is connected to our Heat and cold storage? Please view the FAQ of Collectief. Do you live in a house with a heat pump? Please view the FAQ of Individual.