The fixed rate is a set annual amount for your connection to the Vaanster Energy network, including maintenance and service. It covers various fixed costs, such as connection, heating/cooling, delivery unit, and meter readings.

• Connection: Costs for your connection to our energy network, which gives you access to the necessary energy sources.
• Heating and/or Cooling: Includes costs for heating/cooling, so you have a comfortable temperature throughout the year.
• Heat delivery unit: Costs for the delivery unit, important for efficient and safe energy transmission, are also included in your fixed rate.
• Meter reading: The fixed amount also covers the costs of taking meter readings, so we can accurately monitor your energy consumption.

You can find your fixed rate on 'My Vaanster.' Go to 'Overview' and 'Documents' to view your rate sheet for 2024.