![](https://www.vaanster.nl/assets/uploads/files/1Icon_Opgeleverd.png)
Status
Opgeleverd
![](https://www.vaanster.nl/assets/uploads/images/Icon_-_WKO_systeem.png)
Type of system
Energie uit de bodem
![](/assets/images/Icon - Omvang.png)
Project scope
110 apartments
![](https://www.vaanster.nl/assets/uploads/images/Icon_-_Warmte_en_koude.png)
Your home
To be able to use our energy supply, you need to register your home with us before the key handover. Below you will find a video with all the information.
![](https://www.vaanster.nl/assets/uploads/images/Icon_-_Storing.png)
Resolve malfunction
Below, find out what you should do and who to contact if there is a malfunction. Note: Depending on the issue, this may involve multiple parties, such as your landlord or your own service provider.
ResolveThis is how it works.
We extract heat and cooling from the outside air or the ground. Collective heat pumps store the energy in buffer tanks located in the technical room. The distribution pipes ensure that the heat and cooling are delivered to your home.
Want to know more about this? Watch our video.
![](/images/jcogs_img/cache/Job-techniekruimte_-_28de80_-_c7944466a253932e1c1ab1233d5806274569ca22_lqip.jpg)
Technische documentatie (Energie uit de bodem)
![](https://www.vaanster.nl/assets/uploads/images/1Icon_Eigendomsgrens.png)
Boundary of Ownership
Below, see how the boundary of ownership is defined. You can easily identify which components are owned by Vaanster and which belong to the property owner.
View![](https://www.vaanster.nl/assets/uploads/images/Icon_Energiemeter.png)
Type of Energy Meter
Here you will find an explanation on how to read your meter and what the lights on the heat delivery unit mean.
![](https://www.vaanster.nl/assets/uploads/images/Icon_Thermostaat.png)
Type thermostat
The thermostat is not owned by Vaanster. If it is not known to us, look online for the manual using the brand and model number.