Warmte Koude Opslag (WKO) installatie en beheer uitbesteden

TES MANAGEMENT

Vaanster takes work and worries out of your hands; we manage your TES installation and all the tasks related to your daily energy supply. You remain the owner of your installation, but you are only responsible for the housing rental and the maintenance of the housing installations. That saves you a great deal of time! Time that you could spend on your tenants.

You don’t want to sell your TES installation but would like to outsource the management to a professional operator? Then the Vaanster concept is the solution for you. You outsource the daily management but maintain the complete control! We already manage the TES installations of more than 30 housing associations! We are proud of that. The outsourcing of the complete management of a TES installation and outsourcing the customer contacts is a matter of trust. We promise our clients that we will manage their projects as if they were our own projects. We take care of the technical management, the administration, customer service, payments and the purchasing of the maintenance. In exactly the same way as we do for our own projects. But then on your behalf. In fact, we arrange everything that is needed to provide optimal service to you and your customers.

Processtappen

Administration

Energy supply entails considerable (financial) administration. We are happy to arrange this for you. We provide project administration that meets the requirements of the Heat Act. If you wish, we can also take care of the VAT return.

Customer service

Customer Service and Information

Vaanster customer service consists of a team of specialists who are available 24 hours a day for the reporting of (individual) failures quickly and appropriately. On working days, we deal with all incoming questions within 24 hours.

Technique and maintenance

Vaanster is in charge of the complete technical management of the TES installation. Our specialists monitor your TES installation constantly and where possible continuously optimise your installation. We also buy in your gas and electricity at favourable and often reduced prices. We ensure the daily management of the installers concerning maintenance and failures.

Privacy

At Vaanster, we are aware that we collect personal details of our clients as part of our service. With this privacy statement, we want to communicate transparently why we process this information and how we do that. Vaanster deals with their customers’ details carefully and confidentially. If you wish to know which details we collect about you, you can consult our privacy statement.

Legal

Supply agreements between you and your customers are concluded by us. After signing, customers are immediately registered in our contract administration. A personal page provides customers with access to their contracts and energy use. You also have easy access to our portal. Should there be any differences between you and your customers, then the experienced Vaanster team can provide legal help. We comply with the latest privacy protection requirements.

Tailor made

Sometimes there is an unexpected situation or complication that we cannot know in advance. For example, when an installation malfunctions due to design faults, prolonged complaints where a legal procedure is required or in the case of an improvement, measures required to reach the project goals. Each installation and every customer is different. We therefore adapt our services to your needs as far as possible.

Our services

Besides managing your TES installation, we are leading in the transition to gas free living with our warmtevanmorgen.nu concept. Are you looking for a sustainable solution for your project, read further under individual heat pumps. We are used to developing and implementing TES installations for non-residential construction and large residential projects. If you wish to know more about this, please read further under development and operation.

Less gas use, better cooling

When we took over the management of the Four Countess, the energy use appeared to not work well. By means of hydraulic and control adjustments, the gas use compared to previous years has significantly decreased. The delivery reliability has also increased and the cooling has improved. The adjustments ensured the primary objective was better achieved: comfort for the residents.

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More than 5 years of management experience.

In 2013, I started with TES management for housing associations, care homes, schools and local councils. Now we are 5 years, 70 installations and 30 clients down the line. I enjoy the advisory aspects of my work. The combination between financial management and technical optimisation remains an enjoyable challenge. Are you curious what the management team can mean for your organisation, fill in your details and we will get in touch.

Contact my team!

MANAGEMENT