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Spijkenisse, Stadsplein

  • Status Delivered
  • System typeWKO
  • Number of residences154
  • Renovation and extension of City Square
  • Theatre afterwards connected to WKO installation
  • Comfort cooling as well

Welcome to this residents' page, here you will find specific information about Stadsplein in Spijkenisse.

•  WKO installation supplies heat, cold and heating of tap water
•  Type energy meter - heat: Ista Sensonic II Qp 1,5 GJ R3

WKO Sustainable Energy System

Around 10,000m2 of commercial spaces and 154 residential units are supplied with heat, cold and tap water heating by the WKO installation. In 2011, all homes and commercial spaces were completed. A few years later, the theatre in Spijkenisse was completed, which is also connected to the WKO system. The technical room, where the heat pumps, among other things, are installed, was built in one of the car parks (basement). All homes and commercial spaces are equipped with a delivery set for transferring heat and cold to the home. All homes are also equipped with underfloor heating and cooling. This allows for pleasant heating in the winter and comfortable cooling in the summer. 

Vaanster operates the WKO installation for a period of 30 years. 

Developer: Multi Development & AM  

Investor: Spike Real Estate 

Maasdelta Group (homes), Municipality of Spijkenisse (parking garage), SOR (homes), Corio (shops) 

Would you like to know more about one of the sustainable energy systems for your project? We would be happy to get in touch with you to discuss it together.

Contact
Stadsplein

Ownership boundary

The ownership boundary indicates which components Vaanster operates, maintains and, if necessary, replaces. The other components are owned by the home owner, who is therefore also responsible for maintenance and possible replacement. For owner-occupied houses, you are the owner of the house yourself. For rented houses, the landlord is the owner of the house.

The image is a schematic representation of the installation in your home. The components in your home may be positioned differently.

Do you have any questions? Check the 'Frequently asked questions' on this website.

Frequently Asked Questions

Malfunction in heat supply

There is a malfunction in the heat supply. This is inconvenient, and you naturally want it resolved as soon as possible.

Read more
Who is responsible for the system in my home?

The answer to this question varies depending on the project and is indicated by means of a property boundary. You can look this up by entering the postcode on the homepage. Go to www.vaanster.nl and enter the postcode and house number at the top. You will then be redirected to the webpage corresponding to the entered postcode. There, you will find an image depicting the property boundary of all equipment in the home.

Read more
Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Read more
Can I adjust my advance payment amount myself?

Yes, you can. In your personal account, you can adjust your advance payment amount under the section "my invoices." However, this adjustment is within a certain range because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to update the details. Click on "create account" if you are visiting the page for the first time.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.
Read more
Go to frequently asked questions