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Helmond, Azalealaan

  • Status Delivered
  • System typeWKO
  • Number of residences60

Welcome to this residents' page, here you will find specific information about Azalealaan in Helmond.

• WKO installation supplies heat, cold and heating of tap water
• Type of energy meter: Kamstrup Multical

WKO Sustainable Energy System

The apartment complex in Helmond's Bloemenbuurt neighbourhood is supplied with heat, cold and tap water heating by a collective heat and cold storage system. Heat pumps convert ground heat into usable energy.  

The 60 flats are equipped with an underfloor heating system that can both heat and cool a room. As a result, there are no radiators and therefore no space costs. The temperature of each room can be controlled individually with a room thermostat.  

The residential complex at Azalealaan and Asterstraat was designed by Hans Lortye and Bas Knapen of Van de Loo - Lortye Architects BNA. 

Vaanster managed the WKO installation for Woonpartners from 1 April 2013. 

Would you like to know more about one of the sustainable energy systems for your project? We would be happy to get in touch with you to discuss it together.

Ownership boundary

The ownership boundary indicates which components Vaanster operates, maintains and, if necessary, replaces. The other components are owned by the home owner, who is therefore also responsible for maintenance and possible replacement. For owner-occupied houses, you are the owner of the house yourself. For rented houses, the landlord is the owner of the house.

The image is a schematic representation of the installation in your home. The components in your home may be positioned differently.

Do you have any questions? Check the 'Frequently asked questions' on this website.

Frequently Asked Questions

Malfunction in heat delivery

There is a failure in the heat supply. This is annoying and you want it solved as quickly as possible.

Who is responsible for the system in my home?

The answer to this question varies from project to project and is indicated by an ownership boundary. You can look this up by typing in the zip code on the home page.

Disturbance in delivery of cold

You suspect a fault in the supply of cold. That is annoying and, of course, you want it resolved as quickly as possible.

Can I adjust my advance payment amount myself?

Yes, you can. In your personal account under the heading "my invoices" you can adjust your advance amount. This is within a certain margin, because the advance payment amount must be sufficient to cover the fixed costs.

Click here to go to your personal account and log in to adjust the data. Click on create account the first time you visit the page.

Malfunction in the hot water supply

It is annoying when hot water does not come out of the tap. It is important to determine:

  • Whether there is reduced hot water or no hot water at all.
  • Whether there is no hot water coming from any faucet (also called tapping point) in the house or whether there is a single faucet from which there is no hot water.